Wednesday 8 September 2010

Barrow DQ update

CWU CAMPAIGN -


BT Jobs for Barrow

Dear Colleague,

The CWU has received the following statement from BT regarding their reasons for closing Barrow DQ as follows;
1) As part of the Volt Switch Replacement Programme we will be multiskilling all staff on DQ and OA which allows a much more flexible and efficient resource mix. It also means that in the future we will not need as many centres to provide contingency across the organisation.
2) Additionally volumes of DQ traffic as a whole have reduced by over 20% this year, and we expect that trend to continue, again meaning we will not need as many people to handle the calls forecast in 2011.
3) When we initially scoped out sites in February to move out of DQ and take on alternative roles, we were working on the basis that 21CN connectivity to Barrow was feasible. At that time it was still a potential long term site.
4) However at order stage with 21CN Delivery, we were advised that there were issues, and that Barrow was actually NOT feasible as 21CN infrastructure had not been delivered to that part of the North West. More importantly, we were advised that full diversity of routing is not possible whatever the infrastructure at Barrow as geographically there is only one route in and out of Barrow. Therefore 999 traffic cannot be routed there.
5) The rest of our Infrastructure will all based on 21C and if Barrow remained as a DQ only site, we would be forced into a two-tier network which will only be available for a short time, and at considerable cost.

Sally Bridge
CWU Assistant Secretary

1 comment:

  1. 21CN 10bn kwid?? Those boffins are surely not telling us that the sub up the road hasn't got instantaneous communication from Sth Atlantic? Ah well, I suppose the govt has to protect our interests overseas (A/stan fer instance) but it's the dole cue wen they come home.The politicos shud be champing at the bit to have a go at BT. P.S. Duz anyone know what became of that geezer who got passed over fer the job of Chairman when BT got privvied? Did he slope off and shoot himself? I do hope so..

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